One question we get asked a lot is how many stores should have traffic counters so that traffic insights can be extrapolated to all stores in the chain.
We totally get it. Budgets are tight. Anything you can do to reduce cost is worth exploring, especially if you operate a large chain, So...do you really need to track traffic in all your stores or can you just simply install traffic counters in a sample of stores and then extrapolate the results?
The short answer is yes, you need to track traffic in all your stores. This is one thing that you shouldn’t compromise on. In fact, extrapolating traffic data from sample stores will only lead to worthless insights.
And here’s why…
Each and every one of your stores is completely unique. Different store sizes, different inventory
levels, product mix, demographics of the shoppers in the vicinity of the store, different competitive
landscape for that store, and importantly, different managers and store teams.
Regardless of your size, everything is different across every one of your stores!
Your stores are as unique as a fingerprint. No two of them are alike. If you’re really going to understand
store traffic trends and consequently, the performance of the stores relative to their unique traffic opportunity, then the only way that you can do that is to track traffic in each and every one of your stores
Not convinced yet?
The chart below shows store traffic and conversion results for a 1000- store chain.
How would you meaningfully extract insights from a sample set of stores to help you drive your sales in each of these stores?
This is a question we get asked all the time particularly from enterprise-class retailers who are concerned about the cost of traffic counters. However, once you see the money-making insights you can get from store-level traffic data, the return on investment is easy to see.
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